Privacy Policy

Introduction

oFaxy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the oFaxy web application, mobile applications, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

Information We Collect

Information you provide

Account information — such as your name, email address, and password when you register.
Content you create — tasks, calendar appointments, recipes, notes, and any text you enter into the Service, including plain-English instructions you give to our AI.
Payment information — billing details processed securely by our third-party payment provider when you subscribe to a paid plan.

Information collected automatically

Usage data — pages visited, features used, and actions taken within the Service.
Device and technical data — IP address, browser type, operating system, and device identifiers.
Cookies — small files used to remember your preferences (for example, your selected theme) and keep you signed in.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service.
Process your plain-English instructions through AI to create tasks, appointments, and recipes on your behalf.
Manage your account, subscriptions, and billing.
Improve, personalise, and expand the Service.
Communicate with you about updates, security alerts, and support.
Detect, prevent, and address technical issues, fraud, and abuse.

AI Processing

Some features rely on third-party artificial intelligence providers to interpret your instructions and generate content. When you use these features, the relevant text you submit may be transmitted to those providers solely to deliver the requested result. We do not sell your content, and we do not permit it to be used to train third-party models where an opt-out is available to us.

How We Share Your Information

We do not sell your personal information. We may share information only:

With service providers who help us operate the Service (hosting, analytics, payment processing, and AI providers), under contractual confidentiality obligations.
To comply with the law, respond to legal process, or protect our rights, safety, and property.
In connection with a business transfer, such as a merger, acquisition, or sale of assets.
With your consent, or at your direction.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete content, it is soft-deleted and removed from your views immediately; residual copies may persist in backups for a limited period before being purged. You may request deletion of your account at any time.

Data Security

We use technical and organisational measures to protect your information, including encryption in transit, access controls, and secure hosting. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@ofaxy.com.